Clients & Testimonials

"Shaun, Just wanted to say thankyou for such a fantastic presentation which has certainly inspired me to want to know more – Anything to do with Sales generally leaves me cold (earth green) however your presentation makes it look so practical and achievable."
Sharon Kilyon, Insights Licenced Trainer, Connections (Oxford) Ltd

"The professionalism of Synergy has helped immensely with the introduction of the training into Fitness First. The quality of training materials, training manuals and the regular support has made the job very easy. The continual contact and mentoring, via the telephone or on a one-to-one basis, has made the introduction to the business, from a training point of view, very confident."
Rob Harris, National PT Manager, Fitness First

"Since we started rolling out the Discovery days with our General Managers I have noticed a shift in team interactions, which have become more positive.
There seems to be a more empathetic channel of communication in that people respect each others attitudes and behaviours more and try to adapt to each other to ensure a positive interaction takes place.
Obviously this is only the beginning and I am looking forward to long term benefits as we continue to work with Synergy and the Insights Discovery model."
Claire Fretwell, Regional Training & Development Manager, Fitness First

"Fantastic, very enjoyable, lots to go back with and use."
Justin Devereux, Sales Manager, Esporta Wolverhampton

"Great Presentation, attention grabbing and good mix of theory and practical. This is guaranteed to have an influence on member retention"
John Scott, Lecturer, University of St Andrews
(Colourful Instructing)

"The Synergy sales team portrayed our company in a professional way and
made it clear to our teams the difference between relationship based selling, making a sale, and processing another DD contract. Synergy reframed the way we sell fitness, the way we provide fitness to our customers and the way we serve our customers. Quite an impact in only 2 months!"......full testimonial
John Burt, Business Development Manager, North Ayrshire Leisure

"Melanie was excellent! Enthusiastic and motivational throughout the 2 days
and very good at encouraging participation amongst the group"
Trisha Stokes, Sales co-ordinator, Marriott Leisure clubs

"The response to the training has been excellent – Well done! We are now considering repeating the exercise"
Mark Blake, MD, Lea Marston Hotel

"I have found Melanie to be invaluable in helping me set up sales systems and procedures within a short period of time producing quick results. Her sales training even taught me a thing or two and I know my sales staff thoroughly enjoyed the experience. It was delivered in a professional manner geared towards maximising sales profits immediately. I can now free my time to take care of the many other things I have to do and trust that everything is in her capable hands."
Belinda Ward, Group Sales Manager, Hertsmere Leisure

"Well, what can I say, I'm still trying to scrape some of the staff from the ceiling !!! Motivational, enlightening, absorbing, thought provoking, new found skills, yet more "tools" to use in my job, increased my knowledge and understanding of staff and customer interaction - are just some of the phrases used to describe a mind blowing 3 day's. Many Thanks once again - I McK."......find out more
Ian McKnight, Area Manager, Glasgow City Council

"Great use of activities vs. paperwor learning. Really opened my (blue) self to possibilities of adapting to other people's personality style"
Chris Davies, Club Manager, The Sanctuary, Riverside Hotel

"A fantastic two day bonding! Helped the team to be comfortable in bringing themselves out of their comfort zone. Well done."
Paul Lager, UK Ops Manager, Eze Fitness

"Excellent concepts. Really enjoyed the insights into 'self'. I'm certainly a more accepting green now. Thanks "
Georgina Walker, MC, Energie

"One of the best courses I've ever been on!"
Teresa Martin, Membership Advisor, Club Fitness International

"As an Assistant Manager, courses are chucked at us 'two a penny'. However, I was totally surprised to find that I had been fortunate enough to be put on a course that was actually very enjoyable. All the staff who attended agreed on; how informative the course was, what great fun the interactive role-play was, and how we thought we all benefited from being shown how to develop our interactions with our members. Once again, my staff and myself congratulate you on how the course was laid out and run. We all thoroughly enjoyed ourselves and feel everyone benefited."
Warwick Garwood, Assistant Manager, Donald Dewar Leisure Centre

"Great interaction within the group and the course being non-judgemental"
Nicola White, The Academy

“With Melanies help we have had a smooth transition from having a sales team to using the fitness team for sales. Melanie has helped motivate and support the team, which has lead to an overall improvement in sales”.
Club Manager, Peak Fitness

"Thank you for a wonderful day. I thoroughly enjoyed it and felt it opened our eyes to different personalities and how we all react differently to each other. We have already started implementing the system into the gym and it has helped us increase membership sales already!!!"
Michelle Bush, Owner, Gymworks

"Receiving a personality profile was ideal and beneficial for applying the course content to the team and members" Janette Moy, General Manager, Datchet Health Club "Great Inspiration, loads to be implemented"
Paul Willes, Membership Manager, Dragons Health Clubs

"For our salespeople, it was simply invaluable as it has taught them how to adapt their personality to suit the 'colour' of their prospect, and using it to help close a deal. Thank you."
Nicky Givan, Marketing Manager, Star Trac UK

"The training session was light-hearted and fun to listen to and this provoked good interaction from the audience which in my opinion makes the information you are learning sink in further as it is more memorable."
Sue Longhurst, Fitness & Sales Manager, Kingfisher, Harpers

"Course was great, learnt loads of new things that we hadn't thought of before"
Katie Carmichael, Peak Physique

"Shaun's follow up coaching after the training is what sets him apart from the competition"
Steve Flint, Sales Director, Impact Club Sales

"The training you gave brought us many ideas, which we are putting into practise at the moment. It was the little differences that you made to the entire sales structure that have made a big difference to our sales system. Thank you"
Carlo Vandijck, Regional Sales Manager, Elixia, Germany

"Never done anything like it before!"
Sharon Hele, Operations Manager, Livingwell Burton

"Great! would love to do more"
Kevin Yates, Regional Manager, Fitness First

“Shaun’s practical coaching approach to training and invitation to challenge common sales practises really allowed my new sales team to buy into the sales system. The team have now gone on to vastly exceed all pre-sales targets.”
Mat Davies, EU Operations Manager, Aspria, Brussels

"The whole of the course was perfectly put together"
George Brown, Maximum Fitness, Bodylife Sales School

"learnt a lot from Shaun (great teaching)"
Nathan Gerhold, Heights Health Club, Bodylife Sales School

"Great presentation, done in a fun and enjoyable way"
Chris Brotherton, Aquilla Fitness, Bodylife Sales School

More Satisfied Clients....

Fitness First Health Clubs UK wide

Bodyworks Fitness Club
Lisburn, N Ireland

Breathe Healthy Living Centres
Castlereigh Borough Council, N Ireland

Waves, Regency, Shadsworth LC, Darwen LC
Blackburn with Darwen Borough Council

The Gymworks, Winsford
Jason Young, Club Owner

Leisure Services
Sefton Borough Council

Dunes Leisure Centre
Sefton Borough Council

Glasgow City Council
Area Development Team, Leisure Services Division

Eastwood Recreation Centre
East Renfrewshire Council

The Glasgow Clubs
Glasgow City Council

Energy Room Selby College
Colin Johnson, Leisure Services Manager

Ethos Health & Fitness
Ian Eaton, General Manager
Harbour Club (Liverpool)
Clare Wilsher, Sales Manager
Darwin Borough Council
Mike Walker, Marketing Development Officer

Southbank Uni
Janet Meakins, Fitness Instructor
Rebecca Eyles, Sports Manager

Beaumonts
Iain Buchanan, Fitness Manager

Cable & Wireless
Leonie Willis, Fitness Adviser

Highbury Pool
Patrick Shanahan, General Manager

Archway L.C
Ian Chamberlain, General Manager

Aquaterra Sobell
Martyn Lewis, General Manager

Ironmonger Row Baths
Penny Shrubb, General Manager

Star Trac UK, High Wycombe

Aspria - Brussels, Belgium

Wahl Sport Gmbh - Lohne, Germany

Leigh Childs Black Belt Academy

Esporta, Wolverhampton
Justin Devereux, Membership Advisor

Bodyfirm Health Club

Chris Lane Family Leisure Club

The Castle View Sports Centre
Paul Watson, Manager

Elysium Health & Fitness
Club Chris Jewkes, Director

South Staffordshire Council
Holly Garrett, Promotions & Events Officer

Dimensions Health & Fitness
Pete Foster, MD

Birtley Leisure Centre
Brian Pyle, Manager

Sportland, Erlangen, Germany
Uli Wiebusch

Maxx Fintess Club, Erlangen, Germany
Roland Illigmann

Impact Club Sales Ltd

Folkestone Sports Centre Club

Fitness - Cannock (Ind. Club of Year 2000)

Cottingham Parks Golf & Country Club

Elixia Fitness und Wellness Clubs
Carlo Vandijck, Regional Sales Manager

Elixia Fitness und Wellness Clubs
Alexander Clauss, Operations Director

Elixia, Berlin, Germany

Elixia, Llangenhorn, Germany

Elixia, Hamburg, Germany

Elixia, Munich, Germany

Elixia, Dortmund, Germany

Blackland Lakes Health Club

Fitness First, Burton Upon Trent
Gabby Brownlie, Manager

Jon Jepson Family Martial Arts Centre

David Lloyd, Cardiff
Angeleen Willmott, Membership Manager

Total Look Fitness

Dragons Health Clubs, Brentwood
Lee Varelles, Sales & Marketing Manager

Nirvana Spa
Richard Macklin, Manager

Pulse 8 |

Royal Sports Club, Hamburg
Wolfgang Haller, Assistant Manager

Heights Health Club
Sue Upton, Manager

Bodylife Sales & Marketing Mastery 2001 (conference)

Bodylife National Conference 2001, Germany

Leisure Finance Annual Conference 2001
Eastern Freestyle Academy

Elixia Fitness & Wellness Clubs, Germany

Elysium Health & Fitness Club
Chris Jewkes, Director

Just for Ladies
Sara Dwyer

Roefield Leisure Centre
Tony Rodia, Manager

Competition Line
Julie Quickmire, Fitness Business Manager

Physical Fitness Studios Ltd
Viv Williamson

Hilden Park
Julie Massey

Bodylife International
Stefan Feketefoeldi, Managing Director

Club Figure Fitness
Des Geraghty

King Edward VIII Sports Club
Katie Mogg

Riverbourne Health Club
Emma Green

Riverview Ladies Club
Jo Huntsman, Owner

Peak Physique
Mark Bowering, General Manager

Cottingham Parks Golf & Country Club
John & Rob Wiles, Directors

BodyImage, Bolton

Burton Waters Health & Racquets

Mick Blackwells schools of Martial Arts

The Challenge
Wayne Til, Owner

Apple Health & Fitness (1&2)
John Simmons & John Travis, Managers

Tone Up ltd
Keith Barber, Director

Fitness Factory
Seona Bleakman, Director

Club 2000
Rob Brown, Club Manager

Competition Line
Phil Downey, Area Manager

Abbey Court Leisure
Pauline Brown, Managing Director

Classic World of Fitness
Steve James, Sales Manager